LossStack is expanding — Echo, Atlas, Sign, Restoration, Build, and more are coming together in one connected platform. Request early access →
LossStack

Platform Overview

One platform. Every workflow. Fully connected.

LossStack isn't a collection of apps sharing a login. Every module runs on the same connected claim record — so information captured once stays available everywhere in the claim without re-entry.

Office and Field products

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LossStack Office

The operational workspace for claims teams

Full browser-based workspace for claims management, team coordination, document review, measurement orders, reporting, billing, dispatch, review, and administration. Used by desk operations and team managers.

  • Claims management and lifecycle tracking
  • Echo — evidence-grounded AI claim intelligence
  • Atlas roof measurement ordering and delivery
  • Dispatch board for assignment coordination
  • Claims Library — photos, documents, and evidence
  • LossStack Sign — electronic signatures
  • Client portal management
  • Restoration and Build module access
  • Team administration and billing controls
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LossStack Field

Mobile-first workspace for inspectors and contractors

Native mobile app for on-site inspections, photo capture, field scope, measurements, restoration documentation, build tracking, messaging, and field reference. Used by inspectors, contractors, and field professionals.

  • Field inspection documentation
  • Atlas Interior LiDAR scanning (supported devices)
  • Photo capture and labeling
  • Claim assignment access
  • Scope and notes
  • Restoration module — rooms, moisture, visits
  • Build module — materials, receipts, timelines
  • Field Reference — on-site guidance
  • Messaging and team communication

Platform Modules

Every capability in detail

Claims Management

Every claim, from intake to completion.

Manage the full claim lifecycle in one structured workspace. From first assignment through final delivery, every data point stays connected to the claim record.

Claim intake and statuses
Contacts and property details
Assignment history
Activity timeline
Messages
Documents
Approvals
Reporting
Learn more about Claims Management

Echo

Claim intelligence grounded in evidence.

Echo understands each claim using the actual evidence stored in LossStack — claim data, photos, estimates, documents, measurements, messages, weather evidence, inspection results, and activity history.

Claim-specific AI assistance
Evidence-grounded answers
Source-linked claim facts
Document and estimate analysis
Missing-information identification
Claim summaries and timelines
No invented claim facts
Learn more about Echo

Atlas Roof Measurements

Professional roof measurement reports inside the claim.

Order, draft, review, and deliver professional residential and commercial roof measurement reports directly inside the claim.

Residential roof reports
Commercial roof reports
Roof geometry and pitch data
Structure and slope organization
Premium PDF reports
JSON, CSV, and XML exports
Human review and quality-control workflows
Integrated field information requests
Subscriber and non-subscriber ordering
Learn more about Atlas Roof Measurements

Atlas Interior LiDAR

Field-captured interior geometry for claims.

Capture interior geometry with supported LiDAR-equipped devices and turn field scans into structured rooms, measurements, sketches, and claim quantities. Device capabilities may vary; LiDAR capture requires supported hardware.

Interior room scanning
2D floor-plan generation
Room dimensions
Ceiling heights
Multi-room projects
Field validation
Claim-linked measurements
Exportable measurement data
Learn more about Atlas Interior LiDAR

Claims Library

All claim evidence, organized and accessible.

Keep every photo, estimate, report, measurement, message, invoice, signed document, and field record organized inside the claim.

Centralized claim evidence
Photo and document organization
Report history
Measurement revisions
Search and filtering
Controlled access
Version history
Export-ready claim files
Learn more about Claims Library

Dispatch

Assignment and field team coordination.

Assign inspections, coordinate field teams, monitor workloads, and track assignment progress from one dispatch workspace.

Assignment creation
Inspector directory
Team availability
Assignment status tracking
Mobile notifications
Email assignment notifications
Direct claim access
Operational activity history
Learn more about Dispatch

LossStack Sign

Electronic signatures without leaving LossStack.

Prepare, send, sign, and track claim-related documents without leaving LossStack.

Electronic signatures
Reusable templates
Multiple recipients
Signature status tracking
Signed-document storage
Claim-linked audit trail
Automated reminders
Secure document access
Learn more about LossStack Sign

Field Reference

On-site guidance when and where it matters.

Give field professionals fast access to claim-specific guidance, inspection references, documentation standards, and field resources.

Inspection references
Roofing references
Restoration references
Documentation guidance
Claim-linked field instructions
Searchable mobile access
Team-standardized procedures
Learn more about Field Reference

Label

Structured photo capture and organization.

Capture, organize, label, reorder, and prepare claim photos from the field or office.

Structured photo labels
Roof, elevation, room, and damage categories
Bulk labeling
Photo reordering
Mobile capture
File renaming
Report-ready organization
Claim library integration
Learn more about Label

Restoration

Mitigation and restoration project documentation.

Document mitigation and restoration projects from initial conditions through drying and completion.

Room-level documentation
Moisture readings
Psychrometrics
Equipment tracking
Drying visits
Progress photos
Safety documentation
Daily notes
Completion reporting
Learn more about Restoration

Build

Repair and construction activity tracking.

Manage repair and construction activity after the claim moves from inspection into production.

Job notes
Material tracking
Receipts
Project timeline
Checklists
Site photos
GPS time-in and time-out
Weather snapshots
Completion documentation
Learn more about Build

Client Portal

Secure claim access and approvals for clients.

Give clients a secure, branded window into their claim — without sharing the full workspace.

Claim overview
Secure messages
Document sharing
Approval requests
Revision requests
Report delivery
Controlled client access
Learn more about Client Portal

Invoicing

Create and manage invoices from the same claim record.

Generate invoices from claim or job information, track status, deliver by email, and keep invoice history connected to the claim record.

Create invoices from claim or job information
Line items and pricing
Invoice status tracking
PDF invoice generation
Email invoice delivery
Client portal visibility
Claim-linked invoice history
Estimate-to-job-to-invoice workflow
Organization and billing records
Learn more about Invoicing

Custom Reports

Build professional claim reports around your workflow.

Create professional, organization-specific claim reports from selected claim sections, narratives, photos, measurements, and supporting documentation.

Custom report layouts
Organization-specific branding
Selected claim sections
Narratives
GLRs
Labeled photos
Atlas measurements
Weather evidence
Documents and attachments
PDF generation
Reusable report configurations
Learn more about Custom Reports

Narrative & GLR

Prepared from the field inspection.

Turn structured inspection data into claim narratives and General Loss Reports. Scope selections, notes, and photos from LossStack Field flow directly into LossStack Office narrative and GLR workflows.

Claim narratives from Scope and Scope + Photos
Roof, exterior, interior, and other-structure narratives
GLR preparation from inspection data
Connected to the claim record
Review and editing in LossStack Office
Learn more about Narrative & GLR

Messaging

Claim-linked communication.

Send and receive messages directly within the claim record. Internal team messages, client communications, and field team coordination — all connected to the claim.

Internal claim messages
Client portal communications
Field team messaging
Message history on the claim
File and photo attachments
Learn more about Messaging

Reports

Scope Ready, denials, policy, and more.

Generate professional claim reports including ScopeReady inspection reports, denial support documents, engineer reports, policy breakdowns, photo reports, and weather documentation.

ScopeReady inspection reports
Denial support documentation
Engineer reports
Policy breakdown documents
Photo reports
Weather documentation
Report Packages

Scope Ready

Managed inspection job workflow.

Scope Ready connects field inspection workflows with job management, giving teams a structured path from assignment through completed inspection delivery.

Inspection job management
Field assignment workflow
Job status tracking
Connected to the claim record
Report delivery

Team Administration

Roles, seats, and operational controls.

Control who has access to what, manage billing, and maintain an audit record of team activity.

Role-based permissions
Team invitations
Seat management
Usage reporting
Billing controls
Audit history
Multi-user organizations

How It Works

A complete claim workflow

Every step on the same claim record — no hand-offs between systems.

  1. 01

    Receive the claim

    Claim intake with contacts, property details, and initial information.

  2. 02

    Assign the inspection

    Dispatch the right inspector with all claim context attached.

  3. 03

    Capture field evidence

    Photos, notes, scope items, and field conditions — all connected to the claim.

  4. 04

    Measure the structure

    Order Atlas roof measurements or capture interior geometry in the field.

  5. 05

    Organize photos and documents

    Label, reorder, and prepare evidence for reporting.

  6. 06

    Analyze the claim with Echo

    Review evidence-grounded insights, summaries, and missing-information flags.

  7. 07

    Generate reports and narratives

    Create professional deliverables from structured claim data.

  8. 08

    Collect signatures and approvals

    Send documents for electronic signature and track completion.

  9. 09

    Manage restoration or construction

    Document mitigation, drying, repair, and production activity.

  10. 10

    Deliver the completed claim file

    Export or share a complete, traceable claim record.

See the full platform in action

Request a personalized demo or start your free trial to explore every module connected to real claims.