Platform Overview
One platform. Every workflow. Fully connected.
LossStack isn't a collection of apps sharing a login. Every module runs on the same connected claim record — so information captured once stays available everywhere in the claim without re-entry.
Office and Field products
LossStack Office
The operational workspace for claims teams
Full browser-based workspace for claims management, team coordination, document review, measurement orders, reporting, billing, dispatch, review, and administration. Used by desk operations and team managers.
- Claims management and lifecycle tracking
- Echo — evidence-grounded AI claim intelligence
- Atlas roof measurement ordering and delivery
- Dispatch board for assignment coordination
- Claims Library — photos, documents, and evidence
- LossStack Sign — electronic signatures
- Client portal management
- Restoration and Build module access
- Team administration and billing controls
LossStack Field
Mobile-first workspace for inspectors and contractors
Native mobile app for on-site inspections, photo capture, field scope, measurements, restoration documentation, build tracking, messaging, and field reference. Used by inspectors, contractors, and field professionals.
- Field inspection documentation
- Atlas Interior LiDAR scanning (supported devices)
- Photo capture and labeling
- Claim assignment access
- Scope and notes
- Restoration module — rooms, moisture, visits
- Build module — materials, receipts, timelines
- Field Reference — on-site guidance
- Messaging and team communication
Platform Modules
Every capability in detail
Claims Management
Every claim, from intake to completion.
Manage the full claim lifecycle in one structured workspace. From first assignment through final delivery, every data point stays connected to the claim record.
Echo
Claim intelligence grounded in evidence.
Echo understands each claim using the actual evidence stored in LossStack — claim data, photos, estimates, documents, measurements, messages, weather evidence, inspection results, and activity history.
Atlas Roof Measurements
Professional roof measurement reports inside the claim.
Order, draft, review, and deliver professional residential and commercial roof measurement reports directly inside the claim.
Atlas Interior LiDAR
Field-captured interior geometry for claims.
Capture interior geometry with supported LiDAR-equipped devices and turn field scans into structured rooms, measurements, sketches, and claim quantities. Device capabilities may vary; LiDAR capture requires supported hardware.
Claims Library
All claim evidence, organized and accessible.
Keep every photo, estimate, report, measurement, message, invoice, signed document, and field record organized inside the claim.
Dispatch
Assignment and field team coordination.
Assign inspections, coordinate field teams, monitor workloads, and track assignment progress from one dispatch workspace.
LossStack Sign
Electronic signatures without leaving LossStack.
Prepare, send, sign, and track claim-related documents without leaving LossStack.
Field Reference
On-site guidance when and where it matters.
Give field professionals fast access to claim-specific guidance, inspection references, documentation standards, and field resources.
Label
Structured photo capture and organization.
Capture, organize, label, reorder, and prepare claim photos from the field or office.
Restoration
Mitigation and restoration project documentation.
Document mitigation and restoration projects from initial conditions through drying and completion.
Build
Repair and construction activity tracking.
Manage repair and construction activity after the claim moves from inspection into production.
Client Portal
Secure claim access and approvals for clients.
Give clients a secure, branded window into their claim — without sharing the full workspace.
Invoicing
Create and manage invoices from the same claim record.
Generate invoices from claim or job information, track status, deliver by email, and keep invoice history connected to the claim record.
Custom Reports
Build professional claim reports around your workflow.
Create professional, organization-specific claim reports from selected claim sections, narratives, photos, measurements, and supporting documentation.
Narrative & GLR
Prepared from the field inspection.
Turn structured inspection data into claim narratives and General Loss Reports. Scope selections, notes, and photos from LossStack Field flow directly into LossStack Office narrative and GLR workflows.
Messaging
Claim-linked communication.
Send and receive messages directly within the claim record. Internal team messages, client communications, and field team coordination — all connected to the claim.
Reports
Scope Ready, denials, policy, and more.
Generate professional claim reports including ScopeReady inspection reports, denial support documents, engineer reports, policy breakdowns, photo reports, and weather documentation.
Scope Ready
Managed inspection job workflow.
Scope Ready connects field inspection workflows with job management, giving teams a structured path from assignment through completed inspection delivery.
Team Administration
Roles, seats, and operational controls.
Control who has access to what, manage billing, and maintain an audit record of team activity.
How It Works
A complete claim workflow
Every step on the same claim record — no hand-offs between systems.
- 01
Receive the claim
Claim intake with contacts, property details, and initial information.
- 02
Assign the inspection
Dispatch the right inspector with all claim context attached.
- 03
Capture field evidence
Photos, notes, scope items, and field conditions — all connected to the claim.
- 04
Measure the structure
Order Atlas roof measurements or capture interior geometry in the field.
- 05
Organize photos and documents
Label, reorder, and prepare evidence for reporting.
- 06
Analyze the claim with Echo
Review evidence-grounded insights, summaries, and missing-information flags.
- 07
Generate reports and narratives
Create professional deliverables from structured claim data.
- 08
Collect signatures and approvals
Send documents for electronic signature and track completion.
- 09
Manage restoration or construction
Document mitigation, drying, repair, and production activity.
- 10
Deliver the completed claim file
Export or share a complete, traceable claim record.
See the full platform in action
Request a personalized demo or start your free trial to explore every module connected to real claims.