Echo
Claim intelligence grounded in your evidence
Echo understands each claim using the actual evidence stored in LossStack — not generic AI responses. Every answer is grounded in the documents, photos, measurements, messages, and activity history attached to that specific claim.
How It Works
Every answer traces back to the claim
Generic AI assistants use broad training data to generate answers. Echo uses only the evidence in the specific claim record — which is why the answers are grounded, traceable, and relevant to the actual claim at hand.
Evidence-grounded answers
Every answer Echo provides is grounded in the actual evidence stored in the claim — uploaded documents, estimates, photos, measurements, inspection notes, messages, and activity records.
Source-linked facts
Echo references the specific evidence each answer comes from, so you can trace every claim fact back to its source document or record.
Missing information identification
Echo flags what evidence is missing from the claim record based on the claim type, property, and the evidence you've already attached.
Document and estimate analysis
Upload estimates, reports, photos, and documents. Echo reads the content, extracts relevant claim facts, and makes them available in your claim intelligence workspace.
Claim summaries and timelines
Get structured summaries of claim status, evidence gathered, inspections completed, measurements ordered, and open items — synthesized from the full claim record.
Claim-specific context
Echo understands each claim individually using the data, contacts, property details, and history stored in that specific claim record — not a generalized model.
What Echo reads from your claim
Echo has access to all structured evidence in the claim record. The more complete your claim evidence, the more grounded Echo's responses.
- →Claim data — claim number, type, date, contacts, property details, status
- →Photos — uploaded photos and their labels, sections, and descriptions
- →Documents — estimates, reports, letters, notes, certificates, and any other uploaded files
- →Measurements — Atlas roof measurement reports and interior LiDAR data
- →Messages — internal and client communication history
- →Weather — atmospheric conditions and evidence attached to the claim
- →Inspection results — field notes, scope items, and inspection documentation
- →Activity history — all actions logged in the claim record
- →Signatures and approvals — document signature history and client approvals
How we think about Echo honestly
Echo does not invent claim facts. If information is not in the claim evidence, Echo will say so.
Echo does not replace professional judgment, coverage decisions, or licensed appraisal determinations.
Every Echo response includes references to the underlying evidence so you can verify its grounding.
Echo is not a legal or regulatory compliance tool. Claims decisions remain the responsibility of the licensed professional.
Echo availability depends on the evidence attached to the claim. Insufficient evidence produces less useful output.
Echo availability
Echo is included with all LossStack subscription plans. Echo performance depends on the quantity and quality of evidence in the claim record. Claims with more complete evidence, documents, photos, and measurements will produce more useful and detailed responses.
Try Echo inside a real claim
Start your free trial and see how Echo uses your claim evidence to surface insights you actually need.